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Terms & Condition

Terms and Conditions:

  1. Introduction Welcome to Medi-Supply, an online store for medical equipment. These terms and conditions apply to the use of our website, medi-supply.co.uk (the "Website"). By using the Website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not use the Website.

  2. Definitions In these terms and conditions, the following words and phrases shall have the following meanings: (a) "we", "us" and "our" means Medi-Supply (b) "you" and "your" means the person accessing or using the Website (c) "Products" means the medical equipment that we offer for sale on the Website

  3. Ordering Products (a) The Products on the Website are offered for sale to individuals aged 18 years or over. (b) To order Products, you must provide us with accurate and complete information about yourself and the intended recipient of the Products (if different) and any other information that we request. (c) After you place an order on the Website, we will send you an email acknowledging receipt of your order. This email does not constitute acceptance of your order. Acceptance of your order and the formation of a contract between you and us will only take place when we send you an email confirming that the Products have been dispatched to you.

  4. Price and Payment (a) The price of the Products will be as quoted on the Website at the time you place your order. (b) Prices for Products may change from time to time, but changes will not affect any order which we have already accepted. (c) Prices for the Products exclude delivery costs, which will be added to the total amount due. (d) Payment for Products must be made by credit or debit card, or any other payment method that we may accept from time to time.

  5. Delivery (a) We will deliver the Products to the address specified in your order. (b) We will use reasonable efforts to deliver the Products to you within the delivery time specified in your order. (c) If we are unable to deliver the Products to you within the delivery time specified in your order, we will contact you to let you know and give you the option of cancelling your order or agreeing a new delivery time.

  6. Returns and Refunds (a) If you are not satisfied with the Products, you may return them to us within 14 days of receipt for a full refund. (b) If you wish to return Products, you must contact us first to obtain a returns authorization number. (c) Products must be returned in their original packaging and in the same condition as they were received. (d) We will process refunds within 14 days of receiving the returned Products.

  7. Intellectual Property (a) The contents of the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of Medi-Supply or its content suppliers and are protected by United Kingdom and international copyright laws. (b) You may not reproduce, copy, distribute, or exploit any part of the Website without our prior written consent.

  8. Disclaimer (a) The Website is provided "as is" and we make no representation or warranty of any kind, express or implied, regarding the accuracy, reliability, suitability, or availability of the Website or the Products. (b) To the fullest extent permissible by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. (c) We do not warrant that the Website will be uninterrupted or error-free